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return policy

  • Once the order is successfully made, no refund will be made unless Joyfood fails to deliver the product(s) or there is (are) any problem with the product(s).

  • If the ordered product(s) is out of stock, customers can choose to wait for the next shipment or request for a full refund.

  • If the customer finds that there is any problem after receiving the product(s), the customer may return the goods within 3 days upon receiving the product(s). Returns will not be accepted for any reason after 3 days upon receiving the product(s).

  • 一旦成功下單訂購,如非我們最終不能交貨或貨品出現問題,恕不設任何理由退款或退貨

  • 如所訂購的貨物出現缺貨情況,客人可選擇等候下一批貨或全額退款。

  • 如客人發現收貨後有問題,客人可於收貨後的 3 天內進行退貨。 3 天過後恕不接受任何理由退換。

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